Frequently Asked Questions
What personal information does Google collect?
When creating a student account, Lindbergh Schools may provide Google with certain personal information about the student, including name, email address and password. Google may also collect personal information directly from students, such as a telephone number for account recovery or a profile photo added to the Google Workspace for Education account.
When a student uses Google services, Google also collects information based on the use of those services. This includes:
- device information, such as the hardware model, operating system version, unique device identifiers and mobile network information, including phone number;
- log information, including details regarding how the services were used, device event information and the user's internet protocol (IP) address;
- location information, as determined by various technologies including IP address, GPS and other sensors;
- unique application numbers, such as application version number; and
- cookies or similar technologies that are used to collect and store information about a browser or device, such as preferred language and other settings.
How does Google use this information?
In Google Workspace for Education Core Services, Google uses student personal information to provide, maintain and protect these services. Google does not serve ads in the Core Services or use personal information collected in the Core Services for advertising purposes.
Google uses the information collected from Additional Services to provide, maintain, protect and improve these services, to develop new services and to protect Google and its users. Google may also use this information to offer tailored content, such as more relevant search results. Google may combine personal information from one service with information, including personal information, from other Google services.
Does Google use student personal information to target advertising?
No, Google does not use student personal information or any information associated with a Google Workspace for Education account to target ads. This includes Core Services or Additional Services accessed while using a Google Workspace for Education account.
Can my student share information with others while using a Google Workspace for Education account?
We may allow students to access Google services that include features where users can share information with others, both privately or publicly. When users share information publicly, it may be indexable by search engines, including Google.
Will Google disclose my student’s personal information?
Google will not share personal information with companies, organizations and individuals outside of Google unless one of the following circumstances applies:
- With parental or guardian consent. Google will share personal information with companies, organizations or individuals outside of Google when it has parent or guardian consent (for users below the age of consent), which may be obtained through Google Workspace for Education schools.
- With Lindbergh Schools. Google Workspace for Education accounts, because they are school-managed accounts, give administrators access to information stored in them.
- For external processing. Google may provide personal information to affiliates or other trusted businesses or persons to process it for Google, based on Google’s instructions and in compliance with the Google Workspace for Education Privacy Notice and any other appropriate confidentiality and security measures.
- For legal reasons. Google will share personal information with companies, organizations or individuals outside of Google if it has a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of Google, Google users or the public as required or permitted by law.
Google also shares non-personal information, such as trends about the use of its services, publicly and with its partners.
What options do I have as a parent or guardian?
You can access or request the deletion of your student’s Google Workspace for Education account by contacting Dominic Jaggie, Lindbergh Schools Executive Director of Technology. If you wish to stop any further collection or use of your student's information, you can request that we use the service controls available to limit your student's access to features or services, or delete your student's account entirely.
In addition, you can visit My Google Account while signed in to a Google Workspace for Education account to view and manage the personal information and account settings.
If you have questions about our use of Google Workspace for Education accounts or the options available to you, please contact Dominic Jaggie at 314-729-2400, ext. 4604 or firstname.lastname@example.org. Please visit the links below to learn more about Google and Google Workspace for Education.